U.S Department of Homeland Security  OMB 1601-0004; Exp. 12/31/2014
 Citizenship and Immigration Services Ombudsman                                                      Case Assistance (DHS-7001)

-System Notification-

CIS Ombudsman Online Case Assistance will be unavailable as of December 22, 2018. This site will not be active until the Department of Homeland Security and the Office of the Citizenship and Immigration Services Ombudsman resume operations upon conclusion of the funding hiatus. If you need assistance with a pending USCIS application, please contact the USCIS National Customer Service Center at 800-375-5283.


We apologize for any inconvenience this may cause. If you need immediate assistance, please email us at cisombudsman@hq.dhs.gov.

Citizenship and Immigration Services Ombudsman
U.S. Department of Homeland Security